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This ensures you capture the maximum potential value from every transaction immediately. We execute strategies focused on maximizing Customer Lifetime Value (CLTV) through targeted levers.

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Case Studies

creating-service-as-a-key-differentiator-and-owner-of-client-experience-in-a-private-bank
Leading fast-growing bank cut service TAT 35% and gave platinum clients priority SLAs

A fast-growing private sector bank wanted to achieve a seamless servicing process by reducing servicing TAT which is emerging as a key differentiator in the banking and fintech space
designing-and-implementation-of-marketplace-based-financial-solutions
Leading e-commerce firm raised product affordability 22% via no-cost EMI solutions

A major E-commerce player wanted to implement no-cost EMI solutions along with other financial services on its platform to enhance affordability of the products available on the platform
assisting-a-hospitality-tech-player-improve-its-conversion-rate
Leading hospitality tech firm unlocked 15% revenue uplift by analyzing cancellation drivers

The client wanted to improve the realization (realized revenue / booked revenue) by understanding the various drivers of cancellation across different cities, offerings, channels, etc., and set up a framework to control this metric on a continuous basis.
marketplace-based-financial-solutions-for-a-leading-e-commerce-player-in-india
Major e-commerce player increased product affordability by 22% by implementing no-cost EMI

Designing and implementation of marketplace-based financial solutions for a leading E-commerce player in India
understanding-payment-preferences-for-cab-users
Large cab aggregator gauged cashless uplift via 4-city survey on payment preference drivers

Understanding payment preferences, patterns, motivations for cash vs. cashless payments for cab users and underlying reasons behind them across key Indian cities.

realization-improvement-for-a-major-player-in-the-hospitality-sector
Leading Indian hotel chain cut cancellations & raised realization via 1,000+ surveys & 4-5 wins

Realization improvement for a major player in the hospitality sector: Analyzed consumer behavior to identify drivers for cancellation and develop a framework to estimate demand and supply using technology solutions.
strategy-to-drive-customer-loyalty-word-of-mouth-and-referrals-for-india-s-leading-eyewear-retailer
Leading eyewear retailer grew same-customer sales via loyalty revamp & WOM playbook

Develop a strategy to increase customer loyalty of eyewear retailer
strategy-for-churn-mitigation-and-realization-improvement-for-a-major-real-estate-tech-player
India’s top managed accommodation firm boosted realization via 2–3 modules in 10+ cities

Mitigate churn and improve realization for player in real estate tech sector

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